Issue: Unable to see location information over new wireless subnet?
Problem Statement:
Lync / Skype for Business client doesn’t show location information over wireless subnet for all users on specific site. Wired connection shows correct location information. Resolution:
In my case location information was showing earlier however recently wireless subnet got changed and since then location information was not displaying on Lync / Skype client.
Follow the below steps in order to resolve issue..
1. Get new wireless subnet information and add the same subnet under Network Configuration.
a. Browse Lync control panel URL with CsServerAdministrator or CsAdministrator permission and then open Network Configuration.
b. Then add new wireless subnet (e.g. 10.10.10.1 /20) under site.
2. Now you need to add your new wireless subnet to Location Information Server (LIS) subnet.
LIS subnets need to be defined. Subnets (including location information) will be configured using the Set-CsLisSubnet cmdlet.
Command let:
Set-CsLisSubnet -Subnet "10.10.10.0" -Description "San Jose Wireless Campus" -Location "Office Wireless" -CompanyName "ABC" -HouseNumber "123" -StreetName "ABC" -StreetSuffix "Way" -City "San Jose" -PostalCode "13456" -Country "US"
3. Add another LIS subnet if you have.
4. Now time to publish the details information to database. Use below cmdlet:
Publish-CsLisConfiguration
Now wait for 5 min and check Lync / Skype for Business client.
Note: Step no. 1 is optional if you are looking for only showing location information.
Thank you.